

Payment Policy
Effective Date: February 26, 2025
At BETANOVAS, we are committed to providing a smooth and secure shopping experience. This Payment Policy outlines the accepted payment methods, transaction security, and other important payment-related details when purchasing from BETANOVAS.
1. Accepted Payment Methods
We accept a variety of payment options to ensure convenience for our customers:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Payments: PayPal, Apple Pay, Google Pay
- Bank Transfers: Available for select orders (contact support for details)
All transactions are processed in USD ($). International customers may see conversion rates applied by their respective banks or payment providers.
2. Payment Processing
- Payments must be completed at checkout for orders to be processed.
- If a payment is unsuccessful or declined, please check your payment details or contact your bank.
- Orders will only be confirmed once the payment is fully processed and approved by the payment provider.
3. Secure Transactions
At BETANOVAS, we prioritize customer security by using:
- SSL Encryption to protect personal and payment information.
- PCI-DSS Compliance to ensure secure credit card transactions.
- Third-Party Payment Processors for secure and confidential transactions (we do not store credit card details).
4. Taxes & Additional Fees
- Sales tax is applied where required by law and will be displayed at checkout.
- International customers are responsible for any customs duties, import taxes, or other local fees imposed by their country.
- BETANOVAS is not responsible for additional bank charges or currency conversion fees applied by your payment provider.
5. Payment Issues & Failed Transactions
- If your payment is declined, try using an alternative payment method or contact your bank for authorization.
- If you encounter a technical issue, clear your browser cache or try a different device.
- For further assistance, please contact our customer support team.
6. Refunds & Payment Disputes
- Refunds are processed according to our Refund and Return Policy.
- Refunds are issued to the original payment method used during checkout.
- If you notice an unauthorized charge on your statement, contact your bank and notify us immediately.
7. Order Cancellation & Payment Adjustments
- Orders can be canceled or modified within 12 hours after purchase.
- Once an order has been processed or shipped, it cannot be canceled but may be eligible for a return.
8. Contact Us
For payment-related inquiries, please reach out to our support team:
- Street: 1036 Charla Lane, Dallas, Texas, United States
- Phone: 972-733-2169
- Email: contact@betanovas.xyz
- Website: https://betanovas.xyz/